// Client Support
DarkHorse IT Support
Get remote help, submit a ticket, or check service status. Your IT team is one click away.
Start a Remote Session
Need hands-on help right now? Click below to begin a remote support session with a DarkHorse IT technician. We'll connect to your computer securely and walk you through the fix.
Download Remote SupportWorks on Windows and Mac. Once you're ready, call or text(701) 660-0909 for your connection code. The session ends when you close the app.
Client Portal
Submit a new ticket, check the status of open requests, or view your account. You can also submit a screenshot directly from the DarkHorse IT icon in your taskbar.
Open Client PortalUse the credentials we provided during onboarding. Need a reset? Just call us.
Hours & Contact
Business Hours
Monday - Friday
8:00 AM - 5:00 PM CT
Most tickets acknowledged within 1 hour during business hours.
After Hours?
Give us a call at (701) 660-0909 and leave a message. We'll get back to you the next business day.
Service Status
Quick links to check if a service is experiencing issues. Check here first before calling.
Not sure where to start?
Just call us. We'll figure it out together.